Introduction
This Privacy Policy explains how KITANA SOLUTION S.L. (Reg. No. 24053399), operating kitanasolution.com (“we,” “us,” or “our”), collects, uses, stores, and protects your personal information when you use our website and services (“Service”). We provide AI Development, IT Development, Marketing Strategy Development, and SEO Optimization services. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR).
By using our Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
Information We Collect
We collect the following types of information:
Personal Information: When you contact us, request a quote, purchase a service, or subscribe to our newsletter, we may collect your name, email address, phone number, billing information, and, if applicable, details about your project (e.g., website URL for SEO).
Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and time spent on the site.
Service-Related Data: For services like SEO Optimization or Marketing Strategy Development, you may provide data (e.g., website analytics, target audience details) to enable us to deliver the service. We process this data on your behalf.
Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze usage, and deliver personalized content. See the “Cookies” section below.
Legal Basis for Processing
We process personal data based on the following legal grounds under GDPR:
Contract: To fulfill our obligations when you purchase services (e.g., developing an AI tool or optimizing your website).
Consent: For sending marketing emails, using non-essential cookies, or processing optional data you provide.
Legitimate Interests: For improving our website, analyzing usage, or contacting you about relevant services, provided your rights are not overridden.
Legal Obligation: To comply with applicable laws or regulations.
How We Use Your Information
We use your information to:
-Provide and manage our services, such as AI development, IT solutions, marketing strategies, and SEO optimization.
-Process payments and communicate with you about your orders, inquiries, or projects.
-Improve our website and services based on usage data and feedback.
-Send marketing communications (e.g., newsletters, service updates), if you have opted in.
-Comply with legal obligations or protect our rights.
Cookies
We use cookies and similar technologies to enhance your experience and analyze website performance. Cookies may include:
-Essential Cookies: Necessary for website functionality (e.g., navigation, form submissions).
-Analytics Cookies: To track usage and improve our services (e.g., Google Analytics).
-Marketing Cookies: To deliver personalized ads, if you consent.
You can manage cookie preferences through our cookie consent tool or your browser settings. Essential cookies cannot be disabled. For more details, review our cookie settings on the website.
Sharing Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third parties that assist with website hosting, analytics (e.g., Google Analytics), payment processing, or email management, bound by GDPR-compliant agreements.
Legal Authorities: When required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
International Data Transfers
Your information may be transferred to countries outside the EU/EEA (e.g., for analytics or hosting services). We ensure compliance with GDPR through safeguards like Standard Contractual Clauses or adequacy decisions.
Data Storage and Security
We store your information only as long as necessary to provide our services or comply with legal obligations. We use secure servers, SSL encryption, and access controls to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under GDPR, you have the following rights:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data in certain cases.
Restriction: Limit the processing of your data.
Portability: Transfer your data to another provider.
Objection: Object to processing for marketing or legitimate interests.
Withdraw Consent: Revoke consent at any time, where applicable.
To exercise these rights, contact us at contact@kitanasolution.com or +34686797898. We will respond within one month. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing information.
Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children. If we discover such data, we will delete it.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on the website with a revised “Last Updated” date.
Contact Information
For questions or to exercise your rights, contact us at:
KITANA SOLUTION S.L.
Email: contact@kitanasolution.com
Phone: +34686797898
Address: Calle Timon, Centro Comercial Torrequebrada, Oficina 17, Benalmadena, Malaga, Spain, 29630
